** Always turn the power OFF when disconnecting and reconnecting the validator **
The HV series: There are (2) nickel-sized latch studs on the validator, (1) on each side. Loosen those screws and the bill path will hinge open. Using rubbing alcohol and cotton balls/Q-tips, clean the entire bill path, including the (2) silver heads, white nylon rollers, and the sensors. DO NOT CLEAN THE BELTS!! After cleaning, close the bill path and tighten the latch studs back up.
(HVX Manual page 10)
(XE Manual page 9)
STA series: There are (2) slides on the validator, (1) on each side, sliding those back together the bill path will hinge open. Using rubbing alcohol and cotton balls/Q-tips, clean the entire bill path, including the (2) silver heads, white nylon rollers, belts, and the sensors. It’s ok to clean the belts on the STA validator. After cleaning, close the bill path, making sure the slides lock back into place (you will hear them snap when locked in place).
(STA Manual page 8)
Answers provided by Hamilton Manufacturing Corporation
